What Data We Collect and Why We Hold It
When you register an account, we collect the information you submit directly — your name, contact details, and the payment method you choose. If you deposit via JazzCash or Easypaisa, we store the transaction reference and wallet identifier tied to that deposit, not your full wallet
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credentials. Raast transfers generate a payment ID that we log against your account for reconciliation purposes only. We also collect device identifiers and session data when you access the platform through a mobile browser, because that helps us detect unusual login attempts and keep your account
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secure. We do not sell your personal data to third parties. Data is shared only with payment processors needed to complete a JazzCash, Easypaisa or Raast transaction, and with fraud-prevention services that operate under equivalent data-protection obligations. How long we retain your data depends on the
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transaction type and applicable record-keeping requirements in your region. Where local law and eligible region rules apply, we follow the stricter standard. You can request a copy of the data we hold on your account by contacting our support team through the channel listed below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.